Effective as of October 6, 2025
Desert Bloom Health & Wellness LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in compliance with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
We collect and process the following types of information:
Personal Information: name, date of birth, address, email, and phone number.
Payment Information: billing details necessary to complete your purchase (processed securely through a third-party processor).
Health Information: medical history, prescriptions, and information you share during consultations and intake forms.
Technical Data: IP address, browser type, and usage data from our website.
How We Use Your Information
We use your information to:
Provide consultations, prescription fulfillment, and program services.
Communicate with you regarding appointments, billing, and shipping.
Process payments securely through our payment partners.
Comply with legal and regulatory requirements.
HIPAA Compliance
All medical and health-related information is treated as Protected Health Information (PHI) and is handled only through HIPAA-compliant systems, including OptiMantra for scheduling and communication. Only authorized staff and licensed providers have access to PHI.
Order & Payment Processing
When you make a purchase through our website, payment information is transmitted securely to our payment processor. Desert Bloom Health & Wellness LLC does not store or have access to your full credit card details.
Shipping Information
We currently ship to all 50 U.S. states using USPS Ground. Shipping information is shared only with our licensed partner pharmacy and carrier as necessary to fulfill your order.
Cookies & Tracking
We use cookies to enhance site performance and user experience. Cookies do not store PHI or confidential medical information. You may disable cookies through your browser settings, though doing so may affect functionality.
Information Sharing
We never sell or rent your personal data. Information is shared only with:
Licensed pharmacies that fill your prescriptions.
Service providers who assist with payment, fulfillment, and communication.
Regulatory authorities when required by law.
Your Rights
You have the right to access, update, or request deletion of your PHI, in accordance with HIPAA regulations.
Contact Us
For privacy-related questions, contact:
desertbloomhealthandwellness@gmail.com
desertbloomhealthandwellness.com
